Work history

Senior Content Designer

Ministry of Justice

November 2024 – present

Employment status: Contractor

I currently work with the Design Systems team at the Ministry of Justice. In this team, I am responsible for designing content to drive improvements to the internal MOJ Design System. This content contributes towards accelerating the delivery of components and patterns, helping the design system grow and reach a stage of increased maturity. I work alongside a team of user-centred designers working to deliver a complete design system for use across all of the MOJ digital areas of work.


Content Designer

Ofgem | Office of Gas and Electricity Markets

April 2023 – November 2024

Employment status: Contractor

I previously worked with Ofgem – the energy regulator for Great Britain. While working here, I was the sole Content Designer in the Delivery & Schemes team. I was responsible for leading all content design work across the Great British Insulation Scheme (GBIS) and Local Authority Flexible Eligibility (LA Flex) projects. Both projects are part of Ofgem’s commitment to deliver vital energy efficiency upgrades throughout the United Kingdom. The scheme encourages users to adopt clean heat technologies.


Content Designer | SC cleared

UK Hydrographic Office

December 2022 – April 2023

Employment status: Contractor

I worked with the UK Hydrographic Office (UKHO) with the Ministry Of Defence (MOD). Here, I was the sole Content Designer in this agency. I was responsible for leading all content design work across multi-disciplinary teams. This helped shape the products and services we were delivering for use within the global maritime sector. I was also tasked with highlighting the benefits of content design within the UKHO space and how they could help teams progress their work.


Senior Content Designer

Ministry of Justice

February 2021 – December 2022

Employment status: Contractor

I worked with the Criminal Injuries Compensation Authority (CICA) at the Ministry Of Justice for under two years. In this role, I helped redesign the online CICA application form to be completed by people applying for compensation as they had been the victims of a crime in the UK. I also designed content for other online and offline user journeys. All content work was intended to enable the victims of crime in the United Kingdom to apply for compensation directly from the UK Government.


Senior Content Designer

Social Security Scotland

September 2019 – February 2021

Employment status: Contractor

I previously worked with the Social Security Scotland agency for the Scottish Government. Here, I operated within the cross-cutting delivery teams to develop content and strategies. This contributed to the continued devolution of £3 billion in social security benefits in Scotland.


Digital Site Builder

Three Mobile

November 2018 – September 2019

Employment status: Contractor

I worked in the Technology and Operations scrum team for Three Mobile. My remit included driving website improvements and enhancing the user journey for Three customers online. As well as developing Three’s website. My work included working on projects from inception through to testing stages and full deployment to online users.


Marketing Intelligence Officer

University of Glasgow

October 2018 – November 2018

Employment status: Contractor

In this role, I was responsible for conducting research into university programmes. I carried out a comparative analysis against other university programmes. I then recommended whether the University of Glasgow should introduce these programmes into their curriculum of studies. I used tools such as the Complete University Guide and Google Analytics to produce real-time results.


Copywriter & Content Executive

Robertson Group

April 2018 – October 2018

Employment status: Permanent

Robertson is the industry leader in the construction and infrastructure sector, working on multimillion-pound projects throughout the United Kingdom. The role of Copywriter & Content Executive involved my helping to define the Robertson brand, develop the business tone of voice and establish a brand language that spoke to the audience via both digital and print marketing collateral.


Digital Marketing Executive

Professional Beauty Systems

January 2018 – April 2018

Employment status: Contractor

At PBS, I was responsible for analysing the digital footprint of the organisation. I was also tasked with creating content and digital strategies to help the business progress with its digital output. While working here, I created the wireframes for the new PBS website and set out digital strategies for product brands.


Digital Copywriter

Loxley Colour

September 2015 – January 2018

Employment status: Permanent

As Digital Copywriter, I was responsible for creating marketing materials for professional photographers. As well as this, I was also tasked with managing Loxley Colour's social media channels. I worked closely with our graphic design team to create online and offline marketing materials to convert to sales.


Copywriter

s1jobs

December 2014 – September 2015

Employment status: Permanent

I joined s1jobs as their only Copywriter for a new team within the organisation – s1 Select. Here, I worked with two recruitment resources and a head of the department to offer a new service by creating bespoke job adverts. My role involved taking the brief from a new client and then drafting a tailored job advert for their role. I was also tasked with creating social media content and other marketing materials.


Product Copywriter

Occa-Home

April 2013 – December 2014

Employment status: Permanent

I worked for this start-up e-commerce brand as their first Product Copywriter. In this role, I was tasked with writing all content for the company website. This content included product descriptions and marketing materials to promote the brand across different online and offline channels. I also worked closely alongside the marketing department on a range of different promotional product campaigns.


Multi-Skilled Designer

The Scottish Sun

June 2012 – April 2013

Employment status: Contractor

After working at Newsquest, I went on to work for the largest selling daily tabloid in Scotland – The Scottish Sun. As a Multi-Skilled Designer, I worked in the editorial department to create and design pages and graphics in the daily newspaper. I worked alongside a team of senior editors, sub-editors, production staff and the sports desk.


Page Builder

Newsquest (Clyde & Forth Press)

March 2011 – June 2012

Employment status: Permanent

I worked for the largest selling local daily tabloid newspaper in Scotland. Here, I was the Page Builder in the editorial team. My position included creating and designing pages of the paper for both the news and sports sections. I was also solely responsible for creating the weekend supplement in the paper.


Current CV

LinkedIn profile

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